Rosa I. Rivera, DBA.HCM.MLS(ASCP)

ROSA I. RIVERA, DBA.HCM.MLS(ASCP)
1053 SW 12th St Boca Raton, Fl 33486
(561) 386-7182
Email: ririvera47@gmail.com

California Intercontinental University 2018 Doctorate in Business Administration
(DBA) in Health Care Management & Leadership
(Honor Roll Soc.)
University of Phoenix – 2002 MBA in Health Care Management
Fitkin Hospital Medical Center – 1984 Medical Technologist Certificate
Jersey City University – 1984 BS in Biology Sciences & Medical Technology

Languages – English and Spanish (Fluent)

FL Lab Supervisor’s License (Immunohematology, Hematology, Chemistry, Serology, Microbiology)
Emerging Leader for HCA’s S. Florida Division for Laboratory Director 2006-2007
Six Sigma Green Belt Certified 2006
DDI Facilitator Certified 2006
ASQ Training Certified 2006
MAPP Training 2002-2003

AS400 , HMS, Lotus Notes
Meditech Application
MS Office – Excel 2010, Windows 2010, Word 2010, Power Point, Outlook 2010
Additional Computer Skills – Kronos, Plus, Atlas, Minitab (statistical analysis)

Boca Raton Regional Hospital – Operation Manager August 20th 2012 – July 6th 2015

Overseeing all operations of the Laboratory and Pathology
Managed 64 licensed laboratory professionals
Oversee technical operations in-patients and out-patients for more than 1 million billable tests per year
North Shore Medical Center – Miami, FL April 23rd.2012 – August 20th 2012.
Directing and managing all laboratory operations needs Boca Raton Regional Hospital – Boca Raton, FL February 1st 2010 – April 20th, 2012

Supervisor of Hematology / Coagulation / Urinalysis

Responsible for all operations within the department
Collecting and monitoring data for Core Measure for stroke and cardiac alert
Monitoring, collecting and improving TAT for ED lab orders North Okaloosa Medical Center – Crestview, Florida July 2008 – January 31st, 2010

Director of Clinical Laboratory and Pathology

Department: 27 FTEs and 285,000 billable test per year
Responsible for Capital Budget distribution and planning for capital equipment
Responsible for staffing, productivity and budget
Directing, mentoring and developing staff for positive moral and productivity
Responsible for patient, employee and physician satisfaction (score increased significantly since taking the director position in the lab) March 2009
Accomplished successfully Join Commission Accreditation Feb 2009

Lawnwood Regional Medical Center & Heart Institute – Fort Pierce, FL June 2008

Blood Bank Supervisor (HCA South Florida Division Appointment

Department: 35 FTEs and 500,000 billable tests (before trauma, it is estimate to double once trauma is in full blast)
Implementations/Initiatives: pilot program for the Echo, validate interface automation for blood bank, implementation of trauma service blood transfusion services, new approach to reduce emergency room TAT for lab tests
Purpose to establish the transfusion services for the 2nd trauma service center to HCA Corporation in the nation
New Trauma Center in Lawnwood is the first one in the Treasure Coast of Florida and the first one for IRL system as a Division initiative
LRMC was chosen to be the pilot hospital blood bank to use the system and validate the interface of automation blood banking for the entire HCA Corporation
Purpose is to make business case for the cost comparison from the current process of gel techniques vs. the Echo system from Immucor transfusion automation system interface
Overseeing 17 Technologists

JFK Medical Center Laboratory – Atlantis, FL 2006-2008 IRL Laboratory Director Intern (HCA South Florida Division Appointment)

Department: 88 FTEs and 750,000 billable tests
Implementations/Initiatives: new pathology send-out procedures, streamline reference lab send outs SOPs, ER stat processing lab in the ER department, reduction of duplicate initiative to physician’s current practice awareness
Responsible for 4 ER techs, 4 Pathology department staff, 18 support staff
Overseeing Central Processing Functions of the Laboratory
Overseeing Emergency Room initiative for ER/Lab specimen processing
Measuring Process improvement for TAT for ER Lab results
Measuring reduction of duplicate orders through the facility after implementing recommended rules of Medical Executive Committee
Writing and reviewing Policies and Procedures for Specimen Processing
Reviewing Employees performance
Scheduling staff within productive standards
Interviewing new potential employees
Pathologist – Transcriptionist overview operations

Columbia Hospital Laboratory – West Palm Beach, FL 1987-2006 Laboratory Supervisor – HCA

Department: 23 FTEs and 235,000 billable tests
Implementations/Initiatives: implemented new procedures in blood bank such as IM crossmatches, utilization review standards, new automation in coag, hemo and urine, and division wide blood bank standardization
Oversee and managed all aspects of laboratory management, including but not limited to operations and technical supervision. Assist the Laboratory manager in scheduling and participation in the organization of activities for hospital employees.
Responsible for supervising 10 techs & 3 support staff
CAP Inspector
Manage budgets, employee staffing and cost analysis.
Responsible for reviewing patient’s charts during audits and medical necessity for the purpose of service and billing compliance.
Review Utilization and statistical data of the transfusion medicine committee and coordinate projects as needed by Blood Bank management.
Responsible for reviewing quality control and assurance for the departments of Blood Bank, Hematology, Coagulation and Urinalysis. Serve as acting manager as required during the manager’s vacation or absence.
Helped Palms West Hospital laboratory since 1999 by serving and maintaining backup and staff level when needed.

St. Mary’s Hospital Laboratory – West Palm Beach, FL 1984-1986 Medical Technologist

Served as Medical Technologist working independently in the following departments: Blood Bank, Chemistry and Hematology